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50 YEARS OF LES ARCS: Click on the photo for an instant briefing
Showing posts with label Marketing. Show all posts
Showing posts with label Marketing. Show all posts

Friday, 28 December 2018

SEASON 2018/19: 10 Things To Know

1. Les Arcs is celebrating its 50th anniversary

...and the coming year will see a whole range of innovations and animations.  For newcomers, the key things to know are that it was founded by a local Robert Blanc, who had been working as a ski instructor in Courchevel and got together a group of architects, developers and other assorted pioneers to set up a new resort above Bourg-St-Maurice.  The first base, launched in 1968 was Arc Pierre Blanche, now Arc 1600.  People from established resorts like Val d'Isere thought they were crazy.  For more on the history, including Charlotte Perriand's ground-breaking architecture, click here.

2. There's a new clock at Arc 1800.  But it's more than just a clock...

It's a "musical sculpture", designed to bring a new element of poetry and musicality to Les Arcs - and forms a cornerstone of the 50th anniversary celebrations.  Conceived and constructed locally, there are 19 bells, to denote a "chromatic" octave-and-a-half.  It's at the heart of the front de neige, just by the Vagere lift.


3. Panorama Matters: "pedestrian footbridge" at 3,226m

Pedestrians are being actively invited to join their skiing friends and spent time at Les Arcs' highest point.  This year's new innovation is 35m in length and boasts an unparalleled view of Mont Pourri. On Christmas week the summit was open for visitors to take advantage of the site, even though the piste down remained closed.

4. RIP to the Hotel du Golf Bar

The Hotel du Golf remains at the heart of Arc 1800.  But it is no longer the heart of the resort, complete with live jazz featuring quirky musicians for 3-4 day stints.  New operators Belambra Holiday Clubs have a completely different format.  Apparently it's working well and the hotel is often full.  But it has lost its soul.

5. Parking charges at the Funiculaire are Not A Thing

At 68EUR for a 4-day stay, a group of people can save a lot of money by driving up and either paying in resort or parking somewhere cunning like Plan Devin below Arc 1600.  A poor show and does not tie well with the resort's assertion of its environmental credentials.  Anyway, at least...

6. ...there will be fancy New Carriages for summer 2019

On winter Saturdays, the funicular links Les Arcs with 3 European capitals: London, Brussels and Paris.  From next summer, visitors will be able to enjoy the new panoramic cabins as they make the 8 minute journey to resort.


7. Brexit starts with...The Great British Celebration

Now in its 3rd year, the resort's annual celebration of all things British is scheduled to kick off on...you guessed it, March 30th.  The brainchild of the local mayor, last season's event featured Olympic snowboarding star Jenny Jones

8. There's a new lift (and a new piste) in the Comborciere sector

The lift is second-hand and the red has distinctly black-ish shades, but these developments - coupled with a rather excellent new picnic area at the summit - certainly provide more reasons to spent time in this beautiful part of the slopes, with its "high mountain" feel.  A shame to see the reggae music banished from the departure point though.


9. For a day-trip from Les Arcs, try La Rosiere

La Rosiere has always had a lot to offer, but on the French side the runs (according to some) lacked variety and interest.  This year sees the the opening of two new chairlifts and five new pistes, with the summit rising to 2,800m.  If you're keen, you can watch a full France 3 TV programme on the resort's offer and ambition here.



If you haven't got a car, there's a bus from the Funiculaire (the Arc 1800 tourist office has details), which takes you to the Les Ecudets lift just above Seez.  If you have got a car, park at Les Ecudets anyway as it saves a lot of driving.

10.  La Plagne has a new logo

Two years after Les Arcs launched its new visual identity, La Plagne has introduced an update to its famous logo.  They too have gone for an upper case font.  If you look closely, the smile is not as "enigmatic" as it was:

Before

After

Saturday, 12 November 2016

NEW SKI SEASON: 10 Things To Know

Not long now until the start of the new season at Les Arcs.  By way of an update:

1. The Snow 

It's here.  Take a look at the Arc 1800 webcam.  At this time of the year the first snow can come too soon, then melting away to leave the resorts scratching around for snow.  But one can be cautiously optimistic this year, as La Plagne already has 75cms on top: follow Perso La Plagne for all the latest news on goings-on on the other side of the valley.

2. The Film Festival

It's the 8th year of the annual season-opener - this time things kick-off on 10 December: all the details on the website.  There are some good accommodation deals as well.


3. The Pisteurs

The Facebook sensation of Les Arcs over the last year.  Their tails are now officially wagging, and there have been various updates in recent weeks.

Click here for the Pisteurs' Facebook Page

It's well worth getting up early and joining them for the First Tracks tour - which runs once a week in season.  Being up there before everyone else is quite something.  Plus you can pick up some useful facts: they have 7 dogs and 26 piste bullies working on the slopes.

4. The Pistes

Ski map and timetables are here.  It annoys me that you have to look at the Paradiski map all the time, even though you are likely to be only skiing one resort.  So here's an old map as well.  This season will see increased snowmaking in the Villaroger area; there may also be a new lift at Pre Saint Esprit below Arc 2000: more on future plans for here.  

5. LA Radio Station

Also worth following on Facebook.  R' Les Arcs provide regular updates including some super photos.  You can even listen to them at home, thanks to the internet.  The DJ likes The Cure.

6. Le Marketing

This will be the first season for the new Les Arcs' logo.  It's much better than the new Peisey one, and has tried to keep close to the resort's heritage.

It's said that 200k€ was spent on the rebranding

7. The Artist

Pete Caswell has painted scenes at many European resorts, but is a particular fan of Tignes and Val d'Isere.  And his online gallery includes a range of pictures of Les Arcs - such as this one charting the Grand Renard from the top of the Transarc:



8. The Snow Artist

Simon Beck takes art one step further by leaving his prints in the actual snow.  Les Arcs is where he creates his masterpiece.  And the area just to the left of the Varet piste is a particular haunt of his.  More on his work, including his sand creations in Somerset, here.

"The Most Famous Snow Artist in the Word". More here.

9. The Ski Racer

David Poisson is a member of the Peisey-Vallandry club.  His career has been marred by injury, but he has had some real success, including bronze medal at the 2013 World Championships in Schladming.

Click here to watch David achieve 6th place
at the Lauberhorn race in Wengen, Jan 2016

10. The Snow Park

Les Arcs' snow park, located on the slopes between 1600 and 1800, gets better and better.  It's just been recognised as the 3rd best venue in France - see this report from L'Equipe.  They write:


When it comes to snowboarding, Les Arcs tends to be more associated with the backcountry.  
But its snow park has been growing in influence over the last 2-3 years - driven on by local skiers who are full of good ideas.  The John Doe session at the end of the season is 
the high point of its annual calendar.

Les plus: Originality of its layout, enabling you to ride in various different ways
Les moins: Queues at the T-bar during peak season

Philippe Gillot in front of his machine
Source: Le Dauphiné

The snow park is kept in order by piste-bully driver Philippe Gillot, 36.  A native of Bourg Saint Maurice, he has been working the pistes for 20 years.  He was one of the few to show much interest in organising and shaping the park.  He now follows in his father's footsteps by working the summer at top Chilean resort (and Les Arcs lookalike) Valle Nevado.

Sunday, 1 May 2016

BACK TO THE FUTURE: A new logo for Les Arcs

The Les Arcs marketing team has decided time is up for the resort's logo - a design which has served the resort in various forms since 2002:



Step forward the new logo.  On the resort's Facebook site, it is presented in red, with a grey angle at the top right hand corner.  But apparently that's because it's currently sitting on the Facebook page, which has a red design.  There is a more simple grey and white version as well, so perhaps that will become the preferred version.  It's a bit early to tell - for example www.lesarcs.com has yet to update things.



As sen on Facebook

The resort's Facebook page says that they are looking to bring back the historic Les Arcs logo in an updated form, in order to re-centre attention on the resort's DNA, and its values. They hope it will provide a way to help new generations learn about the history of Les Arcs.

Here is the old logo in action:




Facebook reaction seems mixed - in general people seem to like its respect for the resort's tradition, but is it a little sombre?  Or should they have just completely gone back to the old version?  There is a reference to a 200k euro budget, but I haven't any more information on that.

Perhaps the most telling comment so far asks whether there is an agency to give the resort's branding a "wake-up call".  It observes the wide range of different brands/logos that can be seen across the resort - it's all a bit all over the shop: Mille8, Snowpark, ADS, Arc 1950, Radio Les Arcs, Bike Park, Film Festival, etc.

For my part, I'm just pleased that the resort has indeed kept this link with its past.  I was worried they were going to do something silly like Peisey-Vallandry.



Perhaps this will be a springboard to harmonise at least some of the other brands referred to by our Facebook correspondent.  It's probably too much to hope for, but it would be nice to see the bland, we-could-be-anywhere presentation of Arc 1950 consigned to the rubbish bin...






Sunday, 28 February 2016

BRAND MATTERS: All change at Peisey Vallandry

I've always quite liked the Peisey Vallandry logo:


It complements the Les Arcs one nicely, but reinforces the smaller resort's separate identity.


But the marketing bosses at Peisey Vallandry have decided it's time to change.  Step forward the new logo:

Click on the logo to see it displayed in the
resort's new look website

I have to say my initial reaction is that I prefer the old visual identity.  Let's hope it doesn't prompt Les Arcs to change the current look and feel, which marks a fine upgrading of the original designs (pictured below).


For more on the Tarentaise resorts' marketing strategies, as they bid to out-perform a flat market, click here.  The Val Thorens United case study is perhaps the most noteworthy.


Sunday, 13 September 2015

ALPINE LEGENDS: Marketing the mega resorts

The first snowfalls have started to appear on the tops.  The new edition of Where to Ski and Snowboard is out.  Britain itself faces "months" of heavy snow.  Time to look ahead to season 2015/2016.

Val Thorens last week. Source: Val Thorens Tourist Office

The big marketing news is the arrival of the new Alpine Legends pass.  The chance to enjoy Paradiski, Espace Killy and the 3 Valleys on a single ticket.  In return for a 340€ six-day pass, the winter visitor now can now take advantage of the 391 lifts, 1300 ski runs, 5 glaciers the three areas have to offer.

"It's a unique product with a unique target market", says the website sniffily, in response to the "FAQ" asking why there are no discounts for children, seniors or groups.  Quite what that target market is, who knows.

Here are the prices for day tickets in each of the mega-areas covered:

Espace Killy: €54€
Paradiski €57 (50€ for Les Arcs/Peisey only)
3 Valleys: €59

By my maths, the cost of simply buying day passes in the area you want to ski in is practically identical, but maybe I am missing something.  I imagine relatively few people will want to ski in one area in the morning and another in the afternoon?  Even rally driving from Les Granges above Arc 1600 to Les Brevieres at Tignes is still likely to take an hour or so out of the day....

Note: if you are visiting Les Arcs for the week, you'd be far better spending a day in La Rosiere or Sainte-Foy-Tarentaise than trekking up to Tignes - the two smaller resorts offering a change of pace and a different experience.

Anyway, it all seems harmless marketing spin, and with the decline in the  ski market witnessed in recent years, everyone is thinking about how they can increase their market share and/or win back some of the lost skiers.

There is now a real gulf in prices between the big league resorts and the next level down.  A 6 day Paradiski pass will set you back €291.  Set his against relative neighbours Les Saisies, Le Norma and Aussois, and the southern resorts of Auron, Isola 2000 and Le Sauze.  These are all credible resorts, which were all offering six-day passes for under €150 last season.